Resolved after 5 hours 16 minutes, affecting Billing / payments and admin.gandi.net and 1 more, on November 19, 2025.
We continue to monitor the situation some delay may be observed in some cases but all services are operational
Affected components
Billing / paymentsadmin.gandi.netshop.gandi.net
Update timeline
- investigating Nov 19, 2025, 03:39 AM UTC
We have identified several timeout issues on different services on our platform
- identified Nov 19, 2025, 03:42 AM UTC
We identifier the root cause, and we are working to mitigate the issue
- monitoring Nov 19, 2025, 05:16 AM UTC
We continue to monitor the situation some delay may be observed in some cases but all services are operational
- resolved Nov 19, 2025, 08:55 AM UTC
This incident has been resolved.
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