Gandi incident

We are experiencing an issue on some of the mailboxes

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Resolved after 3 hours 2 minutes, affecting Roundcube webmail and Sogo webmail and 1 more, on November 10, 2025.

monitoring Nov 10, 2025, 10:03 AM UTC

We fixed the issue

Started
Nov 10, 2025, 09:57 AM UTC
Resolved
Nov 10, 2025, 12:59 PM UTC
Duration
3h 2m
Detected by Pingoru
Nov 10, 2025, 09:57 AM UTC

Affected components

Roundcube webmailSogo webmailAccess (IMAP/POP3)

Update timeline

  1. identified Nov 10, 2025, 09:57 AM UTC

    we have an issue on a storage unit on mail platform impacting a subset of mailboxes we are working on getting all service back

  2. monitoring Nov 10, 2025, 10:03 AM UTC

    We fixed the issue

  3. resolved Nov 10, 2025, 12:59 PM UTC

    This incident has been resolved.

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