Resolved after 32 minutes, affecting Web App (app.gaiia.com) and Public GraphQL API and 1 more, on July 14, 2025.
AWS connectivity seems back to normal, with no errors logged in the past 30 minutes. Resolving the incident.
Affected components
Update timeline
- identified Jul 14, 2025, 05:09 PM UTC
We are currently observing elevated error rates in multiple microservices. Many other AWS users are reporting connectivity problems as well, but we are waiting for an official statement from AWS. We continue to monitor the impacts.
- identified Jul 14, 2025, 05:11 PM UTC
We are continuing to work on a fix for this issue.
- identified Jul 14, 2025, 05:15 PM UTC
Connectivity errors are already trending downwards, and we are now seeing a handful of errors per minute.
- resolved Jul 14, 2025, 05:42 PM UTC
AWS connectivity seems back to normal, with no errors logged in the past 30 minutes. Resolving the incident.
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