Frontegg incident

Elevated errors reported due to global incident with our WAF provider Cloudflare

Resolved after 1 hour 40 minutes, affecting Authentication APIs and Authentication APIs and 1 more, on November 18, 2025.

monitoring Nov 18, 2025, 12:14 PM UTC

We have deployed a DR for our Cloudflare instance. Systems should be back up again

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Started: Nov 18, 2025, 11:42 AM UTC
Resolved: Nov 18, 2025, 01:23 PM UTC
Duration: 1h 40m
Detected by Pingoru: Nov 18, 2025, 11:42 AM UTC

Affected components

Authentication APIsAuthentication APIsAuthentication APIsAuthentication APIsAuthentication APIsManagement APIsManagement APIsManagement APIsManagement APIsManagement APIs

Update timeline

investigating Nov 18, 2025, 11:42 AM UTC

We are currently investigating reports of elevated errors originated by our WAF provider Cloudflare
identified Nov 18, 2025, 11:47 AM UTC

We have identified the issue as a global Cloudflare Outage and starting DR process
identified Nov 18, 2025, 11:57 AM UTC

Cloudflare has announced on global outage (https://www.cloudflarestatus.com/incidents/8gmgl950y3h7). We are continuing to work on DR and fallback mechanisms
identified Nov 18, 2025, 12:04 PM UTC

We have deployed our DR to US and EU regions. Continue to work on other regions
monitoring Nov 18, 2025, 12:14 PM UTC

We have deployed a DR for our Cloudflare instance. Systems should be back up again
resolved Nov 18, 2025, 01:23 PM UTC

This incident has been resolved.

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