Resolved after 16 days 14 hours, affecting Worker Experience Platform and Everify, on October 3, 2025.
E-Verify services have begun to recover, and functionality is gradually being restored. Our team is continuing to monitor performance and stability before confirming full resolution.
Affected components
Update timeline
- identified Oct 03, 2025, 07:19 PM UTC
E-Verify is currently unavailable as a result of the U.S. federal government shutdown. This may impact customers using Fountain’s I-9 product. For full details and guidance, please see our blog post: https://www.fountain.com/posts/government-shutdown-e-verify-unavailable-i9-compliance
- monitoring Oct 09, 2025, 08:46 PM UTC
E-Verify services have begun to recover, and functionality is gradually being restored. Our team is continuing to monitor performance and stability before confirming full resolution.
- resolved Oct 20, 2025, 09:53 AM UTC
This incident has been resolved.
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