Resolved after 21 minutes, on May 18, 2026.
A fix has been implemented and we are monitoring the results
Update timeline
- investigating May 18, 2026, 03:06 PM UTC
We are investigating an issue affecting a subset of users when navigating to us-2.fountain.com that returns an error code and does not proceed to the Fountain application.
- monitoring May 18, 2026, 03:15 PM UTC
A fix has been implemented and we are monitoring the results
- resolved May 18, 2026, 03:28 PM UTC
This incident has been resolved.
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