Fotomerchant incident

Degraded Performance in Workflow and Shop

Resolved after 1 minute, affecting Job Syncing and Order Processing and 1 more, on September 8, 2026.

investigating Sep 08, 2026, 04:51 PM UTC

We are continuing to investigate this issue.

Started
Sep 08, 2026, 04:50 PM UTC
Resolved
Sep 08, 2026, 04:52 PM UTC
Duration
1m
Detected by Pingoru
Sep 08, 2026, 04:50 PM UTC

Affected components

Job SyncingOrder ProcessingShopping Cart

Update timeline

  1. investigating Sep 08, 2026, 04:50 PM UTC

    We are actively working to resolve an issue that began at 12:15 PM EST and is causing degraded performance across Workflow and the Shop. Some shoppers are currently experiencing errors when attempting to add items to their carts.

  2. investigating Sep 08, 2026, 04:51 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 08, 2026, 04:52 PM UTC

    This incident has been resolved

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