Fotomerchant incident

Workflow Degraded Performance

Resolved after 1 hour 1 minute, affecting Order Processing, on September 8, 2026.

resolved Sep 08, 2026, 09:16 PM UTC

This incident has been resolved. As of 5:02 PM EST, all systems are fully operational.

Started
Sep 08, 2026, 08:15 PM UTC
Resolved
Sep 08, 2026, 09:16 PM UTC
Duration
1h 1m
Detected by Pingoru
Sep 08, 2026, 08:15 PM UTC

Affected components

Order Processing

Update timeline

  1. investigating Sep 08, 2026, 08:15 PM UTC

    We are actively working to resolve an issue that began at 3:50 PM EST and is currently causing degraded performance across Workflow. Impacted functionality may include order search, order assignment, subject search, in-app order creation, order fulfillment and organizations.

  2. resolved Sep 08, 2026, 09:16 PM UTC

    This incident has been resolved. As of 5:02 PM EST, all systems are fully operational.

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