Fonative incident
Customer portal issue detected by automated monitoring
Notice Vendor's status page →
Resolved after 5 hours 12 minutes, affecting Customer Portal, on November 18, 2025.
We are currently investigating this issue
Other major vendors with incidents that started within 30 minutes of this one
Affected components
Customer Portal
Update timeline
- investigating Nov 18, 2025, 11:43 AM UTC
We are currently investigating this issue
- resolved Nov 18, 2025, 04:56 PM UTC
Duplicate incident created by monitoring system.
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