FlippingBook incident

Chat support temporarily unavailable

Resolved after 4 days 4 hours, affecting Sales & Support customer contact systems, on September 5, 2025.

resolved Sep 09, 2025, 02:44 PM UTC

We have implemented a solution and look forward to communicating with you over chat again.

Started
Sep 05, 2025, 10:13 AM UTC
Resolved
Sep 09, 2025, 02:44 PM UTC
Duration
4d 4h
Detected by Pingoru
Sep 05, 2025, 10:13 AM UTC

Affected components

Sales & Support customer contact systems

Update timeline

  1. identified Sep 05, 2025, 10:13 AM UTC

    At this moment, we can't assist you through live chat. We will be happy to help you through our other channels mentioned at https://flippingbook.com/contacts. We expect to be able to help you over chat again by Tuesday, Sep 9, at the latest.

  2. identified Sep 05, 2025, 10:15 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Sep 09, 2025, 02:44 PM UTC

    We have implemented a solution and look forward to communicating with you over chat again.

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