Problems with logging in to FlippingBook Publisher and creating flipbooks on Flippingbook Cloud

Update timeline

1. investigating Oct 13, 2026, 12:25 PM UTC

   There is a confirmed problem with the using FlippingBook Online accounts and accessing parts of our website. This can result in being unable to log in or using the account when you are logged in. Our team is currently working on a solution. This is a top-priority issue for us and will keep you informed about any progress ASAP.

2. monitoring Oct 13, 2026, 12:35 PM UTC

   Our team has implemented a fix for the problem, and we are currently monitoring the results.

3. identified Oct 13, 2026, 12:48 PM UTC

   The access issues are still present, so our developers are continuing their work on resolving the problem. Our sincere apologies for the inconvenience this has caused.

4. identified Oct 13, 2026, 01:59 PM UTC

   We are continuing to work on a fix for this issue.

5. identified Oct 13, 2026, 02:43 PM UTC

   We are continuing to work on a fix for this issue.

6. identified Oct 13, 2026, 04:33 PM UTC

   We have restored conversion possibilities and resolved problems with statistics for FlippingBook Online.

7. identified Oct 13, 2026, 05:15 PM UTC

   We are continuing to work on a fix for this issue.

8. monitoring Oct 13, 2026, 05:41 PM UTC

   A fix has been implemented and we are monitoring the results.

9. monitoring Oct 13, 2026, 08:00 PM UTC

   FlippingBook Online * Exporting stats or reports is not available. * Viewing stats in the account is now possible. * There are no more issues with creating new flipbooks or replacing the PDF in existing ones. FlippingBook Publisher * It is not possible to log in to FlippingBook Publisher or to upload/update publications on FlippingBook Cloud.

10. monitoring Oct 13, 2026, 08:14 PM UTC

    FlippingBook Online * Exporting stats or reports is not available at the moment. * Viewing stats in the account is now possible. * Creating new flipbooks and replacing PDFs in existing flipbooks are working normally. FlippingBook Publisher * Logging in to FlippingBook Publisher and uploading or updating publications on FlippingBook Cloud are currently unavailable. * Existing publications hosted on cld.bz remain fully accessible.

11. monitoring Oct 14, 2026, 08:56 AM UTC

    We have implemented a fix. Everything should work now. The last problems, logging in to FlippingBook Publisher and Uploading to FlippingBook Cloud, should be resolved. If you encounter any issues after all, please contact [email protected]. Thank you for your patience and understanding

12. identified Oct 14, 2026, 09:28 AM UTC

    The fix was not working as intended. It is again not possible to log in to FlippingBook Publisher or to upload publications to FlippingBook Cloud.

13. identified Oct 15, 2026, 06:24 PM UTC

    We have found the likely cause of this issue and plan to deploy a major fix this weekend. If you urgently need to upload a flipbook. we advise you to create a trial account for FlippingBook Online instead. Our support team ([email protected]) can give further advice. We completely understand that this is highly frustrating, and we sincerely apologize.

14. monitoring Oct 17, 2026, 10:42 AM UTC

    We have implemented a fix and are monitoring the results. Under the current load everything is looking fine, so we are cautiously optimistic.

15. monitoring Oct 19, 2026, 07:30 AM UTC

    We have not seen any issues yet and see that clients can log in and upload publications now. If you still encounter any issues, contact our support team at [email protected]. We will continue monitoring this issue with above-average interest for the next 24 hours.

16. resolved Oct 20, 2026, 01:39 PM UTC

    After 24 hours of monitoring, we can report that there have been no problems detected for FlippingBook Cloud, FlippingBook Publisher and FlippingBook Automation respectively. We will be closing this incident; if you still experience any issues with logging to our software or uploading flipbooks, please reach out to us via chat, email or phone.