FlippingBook incident

Flipbooks cannot be created or updated in FlippingBook Online

Resolved after 3 hours 21 minutes, affecting Flipbooks conversion, on October 14, 2026.

resolved Oct 14, 2026, 05:57 PM UTC

The problems with the conversion process have been resolved. If you are still encountering any problems, then please log out of your account and then log in again. If you still encounter any problems then please contact our support team ([email protected]).

Started
Oct 14, 2026, 02:35 PM UTC
Resolved
Oct 14, 2026, 05:57 PM UTC
Duration
3h 21m
Detected by Pingoru
Oct 14, 2026, 02:35 PM UTC

Affected components

Flipbooks conversion

Update timeline

  1. investigating Oct 14, 2026, 02:35 PM UTC

    We are receiving reports that the users cannot create new flipbooks or update existing ones with new PDF files in FlippingBook Online. We are already looking into this problem and will be providing all the latest updates. All existing flipbooks are available as usual.

  2. identified Oct 14, 2026, 02:58 PM UTC

    The performance of our converter has improved since the initial reports, but the bigger flipbooks still might be converted with a notable delay. Thank you for your patience while we continue working on eliminating the problem.

  3. monitoring Oct 14, 2026, 05:29 PM UTC

    We see fewer problems with the conversion process but keep monitoring the situation.

  4. resolved Oct 14, 2026, 05:57 PM UTC

    The problems with the conversion process have been resolved. If you are still encountering any problems, then please log out of your account and then log in again. If you still encounter any problems then please contact our support team ([email protected]).

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