Resolved after 1 hour 41 minutes, affecting Payviam Portal and Bestpass Portal and 1 more, on July 2, 2026.
The incident affecting service has been resolved. Normal operation has been fully restored. Thank you for your patience and understanding during this time.
Affected components
Update timeline
- investigating Jul 02, 2026, 04:03 PM UTC
Dear Fleetworthy Customers, We are currently investigating reports of a disruption to services for Bestpass, ITM, and Payviam services. Our engineering and operations teams are actively working to identify the cause. Further updates will be provided as more information becomes available.
- identified Jul 02, 2026, 04:26 PM UTC
We have identified the underlying cause of the issue affecting the delivery of service. A fix is being developed and implemented. We will continue to share updates until the issue is resolved.
- monitoring Jul 02, 2026, 04:59 PM UTC
A fix has been implemented, and we are closely monitoring the results. We will confirm resolution once the issue has been fully validated.
- resolved Jul 02, 2026, 05:44 PM UTC
The incident affecting service has been resolved. Normal operation has been fully restored. Thank you for your patience and understanding during this time.
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