Is Fleetworthy down?

Status: Investigating Dear Fleetworthy Customers, Status: Under Maintenance The Rapid Log site is currently offline while our team performs unplanned maintenance. We are applying updates to protect our application from a known security vulnerability. What this means for you: Rapid Log is temporarily unavailable. We understand this may disrupt your work, and we apologize for the inconvenience. What we're doing: Our team is actively working to apply the necessary updates and will bring the site back online as soon as it is safe to do so. Protecting the security of our application and your data is our top priority. Next update: We will post another update as soon as we have more information. Thank you for your patience and understanding. Affected components Rapid Log Cloud Services (Full outage) Rapid Log Print Services (Full outage)

Status: Investigating Dear Fleetworthy Customers, Status: Under Maintenance The Rapid Log site remains offline while our team performs unplanned maintenance. Efforts continue to apply updates and software upgrades to protect our application from a known security vulnerability. What this means for you: Rapid Log is temporarily unavailable. We understand this may disrupt your work, and we apologize for the inconvenience. What we're doing: Our team is actively working to apply the necessary updates and will bring the site back online as soon as it is safe to do so. Protecting the security of our application and your data is our top priority. Next update: We will post another update as soon as we have more information. Thank you for your patience and understanding. Affected components Rapid Log Print Services (Full outage) Rapid Log Cloud Services (Full outage)

Status: Identified Dear Fleetworthy Customers, Status: Under Maintenance Update Self-hosted Instances: Updates have been applied to restore functionality allowing users with self-hosted instances to utilize the Rapid Log application. Update Cloud-hosted Instances: Rapid Log Cloud Hosted instances remain offline while our team continues to apply updates and software upgrades to protect our application from a known security vulnerability. What this means for you: Rapid Log Cloud is temporarily unavailable. We understand this may disrupt your work, and we apologize for the inconvenience. What we're doing: Our team is actively working to apply the necessary updates and will bring the site back online as soon as it is safe to do so. Protecting the security of our application and your data is our top priority. Next update: We will post another update as soon as we have more information. Thank you for your patience and understanding. Affected components Rapid Log Print Services (Full outage) Rapid Log Cloud Services (Full outage)

Status: Monitoring Rapid Log Maintenance Completed – Services Restored Status: Resolved (Partial – Website Maintenance Ongoing) Update: The unplanned maintenance on Rapid Log is now complete. The known security vulnerabilities have been secured. Current service status: - Rapid Log Cloud: Fully restored - Rapid Log Self-Hosted: Fully restored - Rapidlog.com: http://Rapidlog.com website: Under construction What to expect: The Rapidlog.com: http://Rapidlog.com website remains under construction while we perform additional maintenance on some underlying features. Thank you for your patience and understanding while we worked to protect our application and your data. Affected components Rapid Log Cloud Services (Operational) Rapid Log Print Services (Operational)

Status: Resolved The incident affecting service has been resolved. Normal operation has been fully restored. Thank you for your patience and understanding during this time. Affected components Rapid Log Print Services (Operational) Rapid Log Cloud Services (Operational)

Status: Investigating Dear Fleetworthy Customers, We are currently investigating reports of a disruption to Weigh Station Bypass service. Our engineering and operations teams are actively working to identify the cause. Further updates will be provided as more information becomes available. Affected components Drivewyze Bypass Services (Degraded performance)

Status: Monitoring Dear Fleetworthy Customers, Status: Resolved Start: October 21, 2026, 4:15 PM MDT End: October 21, 2026, 4:55 PM MDT Problem: While performing updates to the Bypass environment, an issue was introduced that temporarily interrupted underlying services. The net effect was a loss of bypass delivery to all users. Resolution: Our team identified the issue and restored the affected services. Bypass delivery has resumed and the service is operating normally. We apologize for the disruption this caused. If you continue to experience any issues, please contact our support team. Affected components Drivewyze Bypass Services (Operational)

Status: Resolved The incident affecting Weigh Station Bypass service has been resolved. Normal operation has been fully restored. Thank you for your patience and understanding during this time.

Status: Investigating Dear Fleetworthy Customers, We are currently investigating reports of a disruption to Portal service. Our engineering and operations teams are actively working to identify the cause. Further updates will be provided as more information becomes available. Affected components Bestpass Portal (Degraded performance)

Status: Investigating Dear Fleetworthy Customers, We are currently investigating reports of a disruption to Toll Activity Reporting Data. Our engineering and operations teams are actively working to identify the cause and restore function. Further updates will be provided as more information becomes available. Affected components Bestpass Portal (Operational) Bestpass Toll Activity Reporting Data (Full outage)

Status: Identified Dear Fleetworthy Customers,  Status: Fixing We have identified the underlying cause of the issue affecting the delivery of Toll transaction activity in the Fleetworthy toll portal. Also via API Reporting in the Bestpass Customer Portal. A fix is being implemented to restore access to reporting data. We will provide further updates as more information becomes available. Affected components Bestpass Toll Activity Reporting Data (Full outage) Bestpass Portal (Operational)

Status: Identified Dear Fleetworthy Customers. Status: Fixing Our teams continue to focus on restoring the delivery of Toll Activity Data to our customers. We are closely monitoring the restoration process which is progressing as expected. There is no firm ETA on full restoration and resolution at this time. We will continue to share updates until the issue is resolved. Affected components Bestpass Portal (Operational) Bestpass Toll Activity Reporting Data (Full outage)

Status: Monitoring Dear Fleetworthy Customers. Significant progress has been met with remediation efforts. Customer are now able to view Toll Activity data up to approximately midday October 19, 2026. Monitoring and validation remain top priorities as we continue to work toward resolution. There is no firm ETA on full restoration and resolution at this time. We will continue to share updates until the issue is resolved. Affected components Bestpass Portal (Operational) Bestpass Toll Activity Reporting Data (Partial outage)

Status: Monitoring Dear Fleetworthy Customers. Status: Recovering Toll activity in the portal is now showing current data through the morning of Oct 21. There is a short delay in the newest activity. Our team is continuing to work on completing the remaining follow-up work. We will continue to share updates until we are fully restored, or sooner if anything changes. Affected components Bestpass Portal (Operational) Bestpass Toll Activity Reporting Data (Degraded performance)

Status: Monitoring Dear Fleetworthy Customers. Status: Resolved – Monitoring All data updates have resumed, and the Toll transaction data is now updating automatically in real-time. Tolling API data from October 15 onward is available. However, if your integration uses a short look-back window, it may have missed some transactions during this period. We recommend reviewing your data for any gaps. What we’re doing Our team will be reaching out directly to customers with Toll API Integrations to help recover any missing transaction data from this window. We are still working to determine the underlying cause and will share more information as it becomes available. Thank you for your patience. If you have any questions or concerns, please contact Customer Service for assistance. Affected components Bestpass Portal (Operational) Bestpass Toll Activity Reporting Data (Operational)

Status: Monitoring Status: Recovering – Monitoring We’re pleased to report continued progress in restoring toll data. Toll data availability continues to improve as expected, and our team is actively monitoring the service to keep it moving in the right direction. What we’re doing We are continuing to monitor data flow, complete remaining follow-up work, and investigate the underlying cause. We’ll share more information as it becomes available. Need help? If you notice anything suspicious, such as missing transactions, unexpected delays, or data that doesn’t look right, please contact Fleetworthy Support and we’ll be glad to assist. We’ll provide our next update tomorrow morning, or sooner if anything changes. Thank you for your continued patience. Affected components Bestpass Portal (Operational) Bestpass Toll Activity Reporting Data (Operational)

Status: Resolved Status: Resolved Dear Fleetworthy Customers, We’re writing with an update on the recent toll data incident. Service has been restored, and customer-facing toll data is back to its expected freshness across accounts. What’s working • Toll360 now shows toll data as expected, alongside the standard toll activity in the portal. • Toll data is flowing normally, and our regular data processing is up to date and back on schedule. What to expect today Toll Genius data is currently behind while we process a backlog from the outage. We expect it to be fully up to date by the end of day today. If you rely on Toll Genius for time-sensitive work, you may notice some delay until then. If you have an API integration If your integration uses a short look-back window, it may have missed some transactions during the outage and may need a one-time catch-up request to retrieve them. We are reaching out directly to affected Toll API customers and partners, and our Support Engineers can work with you case by case to recover any missing data. Next steps We are still investigating the underlying cause of the incident and will share more as it becomes available. If you notice anything unexpected, such as missing transactions or data that doesn’t look right, or if you need additional assistance, please contact Fleetworthy Support. Thank you for your patience and continued trust. The Fleetworthy Team Affected components Bestpass Toll Activity Reporting Data (Operational) Bestpass Portal (Operational)

Status: Investigating Dear Fleetworthy Customers, We are currently investigating reports of a disruption to our marketing websites at fleetworthy.com and bestpass.com. Our engineering and operations teams are actively working to identify the cause. Further updates will be provided as more information becomes available. Affected components Bestpass Portal (Partial outage)

Status: Monitoring Service has been restored to bestpass.com and fleetworthy.com, and we are closely monitoring the results. We will confirm resolution once the issue has been fully validated. Affected components Bestpass Portal (Operational)

Status: Resolved The incident affecting the bestpass.com and fleetworthy.com marketing sites has been resolved. Normal operation has been fully restored. Thank you for your patience during this time. Affected components Bestpass Portal (Operational) Marketing Website (Operational)

Status: Identified Dear Fleetworthy Customers, We are currently investigating reports of a disruption to Haul service. Our engineering and operations teams are actively working to identify the cause. Further updates will be provided as more information becomes available. Affected components Integrations (Degraded performance)

Status: Resolved The incident affecting Haul service has been resolved. Normal operation has been fully restored. Thank you for your patience and understanding during this time.