Resolved after 20 days 21 hours, on July 3, 2026.
We've identified an issue where customers are unable to connect reliably in Zambia. Customers may experience no connection, drop-outs, or inconsistent connection. We're working with our network provider with high priority to resolve this.
Update timeline
- identified Jul 03, 2026, 02:57 PM UTC
We've identified an issue where customers are unable to connect reliably in Zambia. Customers may experience no connection, drop-outs, or inconsistent connection. We're working with our network provider with high priority to resolve this.
- resolved Jul 24, 2026, 12:46 PM UTC
Firsty users are no longer able to purchase packages to Zambia.
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