Resolved after 2 hours 24 minutes, on September 2, 2026.
The issue has now been resolved
Update timeline
- investigating Sep 02, 2026, 03:47 PM UTC
We are aware of an issue where some customers are unable to access the internet. We're working with our network partner with highest priority to resolve and hope for a short resolution. If you notice that your phone connects to the network but doesn't have internet throughput, please contact support so that we can get you back online.
- resolved Sep 02, 2026, 06:12 PM UTC
The issue has now been resolved
- resolved Sep 02, 2026, 06:12 PM UTC
The issue has now been resolved
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