Resolved after 8 hours 32 minutes, affecting Fiix Desktop and Dashboard Widgets, on November 4, 2024.
The issue has been isolated to the scheduled compliance dashboard widget in the Dashboard module. This widget has been temporarily turned off while we continue to investigate. In the meantime, the Analytics and Report modules can be used to access and report on the scheduled compliance data.
Affected components
Update timeline
- investigating Nov 04, 2024, 04:27 PM UTC
Our team is investigating reports of slower than expected performance on Dashboard widgets and v5 Reports.
- identified Nov 04, 2024, 05:48 PM UTC
The issue has been isolated to the scheduled compliance dashboard widget in the Dashboard module. This widget has been temporarily turned off while we continue to investigate. In the meantime, the Analytics and Report modules can be used to access and report on the scheduled compliance data.
- resolved Nov 05, 2024, 01:00 AM UTC
This incident has been resolved.
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