Fiix Software incident
Delays in Work Request Portal (WRP) request processing
Resolved after 3 hours 1 minute, affecting Work Request Portal, on September 17, 2026.
Request processing has returned to normal operation, and any delays experienced during the incident have been resolved. If you continue to experience any issues, please contact Support at [email protected].
Affected components
Update timeline
- identified Sep 17, 2026, 04:16 PM UTC
We have identified the source of the issue affecting Work Request Portal (WRP) request processing and are actively implementing mitigation measures. Some customers may continue to experience delays while processing returns to normal. We will provide additional updates as more information becomes available.
- resolved Sep 17, 2026, 07:18 PM UTC
Request processing has returned to normal operation, and any delays experienced during the incident have been resolved. If you continue to experience any issues, please contact Support at [email protected].
Your product runs on more than Fiix Software
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.