Fiix Software incident

Analytics errors

Resolved after 1 day 4 hours, affecting Analytics, on November 14, 2024.

monitoring Nov 14, 2024, 02:36 PM UTC

This incident has now been resolved. If you continue to have any issues , please reach out to [email protected] for assistance.

Started: Nov 14, 2024, 09:35 AM UTC
Resolved: Nov 15, 2024, 01:37 PM UTC
Duration: 1d 4h
Detected by Pingoru: Nov 14, 2024, 09:35 AM UTC

Affected components

Analytics

Update timeline

investigating Nov 14, 2024, 09:35 AM UTC

We are currently investigating a service disruption to our Analytics module. Our team is working to identify the root cause and implement a solution. Our next update will be within 30 minutes
investigating Nov 14, 2024, 10:00 AM UTC

We are continuing to investigate a service disruption to our Analytics module. Our team is working to identify the root cause and implement a solution. Our next update will be within 30 minutes
investigating Nov 14, 2024, 10:33 AM UTC

We are continuing to investigate a service disruption to our Analytics module. Our team is working to identify the root cause and implement a solution. Our next update will be within 30 minutes
investigating Nov 14, 2024, 11:00 AM UTC

We’ve determined that there is an issue affecting Analytics connectivity , All Analytics users will be affected. We’re working to resolve the issue . Next update in 30 minutes
identified Nov 14, 2024, 11:00 AM UTC

We’ve determined that there is an issue affecting Analytics connectivity , All Analytics users will be affected. We’re working to resolve the issue . Next update in 30 minutes
identified Nov 14, 2024, 11:43 AM UTC

We’ve determined that there is an issue affecting Analytics connectivity , All Analytics users will be affected. We’re continuing to work on a fix for this issue . Next update in 30 minutes
identified Nov 14, 2024, 12:22 PM UTC

We are continuing to implement a solution for the issue affecting Analytics access.
identified Nov 14, 2024, 01:28 PM UTC

We are continuing to implement a solution for the issue affecting Analytics access.
monitoring Nov 14, 2024, 02:36 PM UTC

This incident has now been resolved. If you continue to have any issues , please reach out to [email protected] for assistance.
resolved Nov 15, 2024, 01:37 PM UTC

This incident has been resolved.

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