Fiix Software incident

Service Unavailable

Resolved after 9 hours 47 minutes, affecting Fiix Desktop and V6 Work Orders and 1 more, on May 30, 2025.

monitoring May 30, 2025, 12:55 PM UTC

We’re continuing to monitor, if you are having issues logging in ,please contact [email protected] for further assistance.

Started
May 30, 2025, 11:09 AM UTC
Resolved
May 30, 2025, 08:56 PM UTC
Duration
9h 47m
Detected by Pingoru
May 30, 2025, 11:09 AM UTC

Affected components

Fiix DesktopV6 Work OrdersFiix MobileV6 EquipmentV6 User ManagementWork Request PortalAnalyticsIntegrationsDashboard Widgets

Update timeline

  1. investigating May 30, 2025, 11:09 AM UTC

    We’re currently experiencing a service disruption. Our team is working to identify the root cause and implement a solution. Next update in 15 minutes

  2. identified May 30, 2025, 11:27 AM UTC

    Service is now restored, if you are having issues logging in ,please contact [email protected] for further assistance.

  3. monitoring May 30, 2025, 12:55 PM UTC

    We’re continuing to monitor, if you are having issues logging in ,please contact [email protected] for further assistance.

  4. resolved May 30, 2025, 08:56 PM UTC

    This incident has been resolved.

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