Fasthosts incident

Security maintenance: Short interruptions possible on PHP-based services

Resolved after 23 hours 35 minutes, affecting Control Panel and Webhosting and 1 more, on October 21, 2026.

resolved Oct 22, 2026, 02:46 PM UTC

The systems are stable and all services are functioning normally again. Further information regarding the security vulnerability can be found at https://www.fasthosts.co.uk/guides#/articles/php2shell-php-security-vulnerability-what-you-need-to-know----29ad10f3-3b6a-40f1-89b6-b54433d3e627

Other major vendors with incidents that started within 30 minutes of this one

And 1 more: OpenAI.

Started
Oct 21, 2026, 03:10 PM UTC
Resolved
Oct 22, 2026, 02:46 PM UTC
Duration
23h 35m
Detected by Pingoru
Oct 21, 2026, 03:10 PM UTC

Affected components

Control PanelWebhostingWordPress Hosting

Update timeline

  1. identified Oct 21, 2026, 03:10 PM UTC

    What’s happening? A critical security gap has been found in PHP, a technology used by many websites and web applications worldwide. The PHP developers and national security authorities have issued urgent warnings and recommend installing the security update immediately, as attacks are expected within hours. To protect you and your data, we’re installing the security update across our systems right now. We expect to be finished within the next 24 hours. What does this mean for you? While we update our systems, some websites and services may be slow or briefly unavailable. We’re taking this step to protect you. If you run a self-managed application, for example on a VPS or Bare Metal Server, please install the PHP security update as soon as possible to protect your systems. You can find more information here: https://www.php.net/ Thank you for your patience and understanding.

  2. identified Oct 22, 2026, 04:56 AM UTC

    We are still working on resolving the technical issue. Thank you for your patience.

  3. monitoring Oct 22, 2026, 09:18 AM UTC

    The systems are stable and all services are functioning normally again. Further information regarding the security vulnerability can be found at https://www.fasthosts.co.uk/guides#/articles/php2shell-php-security-vulnerability-what-you-need-to-know----29ad10f3-3b6a-40f1-89b6-b54433d3e627

  4. resolved Oct 22, 2026, 02:46 PM UTC

    The systems are stable and all services are functioning normally again. Further information regarding the security vulnerability can be found at https://www.fasthosts.co.uk/guides#/articles/php2shell-php-security-vulnerability-what-you-need-to-know----29ad10f3-3b6a-40f1-89b6-b54433d3e627

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