Evidos incident

Issues when signing with CSC Qualified verification

Resolved after 29 minutes, affecting itsme sign (qualified signature) and ZealiD Qualified, on November 18, 2025.

monitoring Nov 18, 2025, 12:33 PM UTC

A fix has been implemented and we are monitoring the results.

Other major vendors with incidents that started within 30 minutes of this one

Started
Nov 18, 2025, 12:08 PM UTC
Resolved
Nov 18, 2025, 12:37 PM UTC
Duration
29m
Detected by Pingoru
Nov 18, 2025, 12:08 PM UTC

Affected components

itsme sign (qualified signature)ZealiD Qualified

Update timeline

  1. investigating Nov 18, 2025, 12:08 PM UTC

    Signers are experiencing issues when signing with a CSC Qualified verification method. We are investigating the issues.

  2. identified Nov 18, 2025, 12:31 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 18, 2025, 12:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 18, 2025, 12:37 PM UTC

    This incident has been resolved.

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