Resolved after 29 minutes, affecting itsme sign (qualified signature) and ZealiD Qualified, on November 18, 2025.
A fix has been implemented and we are monitoring the results.
Other major vendors with incidents that started within 30 minutes of this one
Affected components
itsme sign (qualified signature)ZealiD Qualified
Update timeline
- investigating Nov 18, 2025, 12:08 PM UTC
Signers are experiencing issues when signing with a CSC Qualified verification method. We are investigating the issues.
- identified Nov 18, 2025, 12:31 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 18, 2025, 12:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 18, 2025, 12:37 PM UTC
This incident has been resolved.
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