Is ESI down?
Last checked 6m agoNo incidents right now.
ESI is operational right now. Last checked 6m ago; the most recent incident resolved 4d ago.
Real-time ESI status, recent outages, and incident history — pulled directly from ESI's official status page at https://status.esi-estech.com every 5 minutes. Pingoru tracks 21 ESI services and has captured 14 incidents in the last 90 days (99.29% uptime). Get email, Slack, Discord, or webhook alerts the moment ESI reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days-
Timeline · 2 updates
- investigating · Aug 27, 2026, 04:12 PM UTC
ESI is investigating platform issues that are impacting the ability to retire calls from park. Please have call examples to provide to support of the failures Call queues are routing calls, incorrectly to VM, our temp solution is to deliver the call to another destination as we work to identify the root cause of the trouble with call queues. Please have a secondary destination ready so we can change the call routing.
- resolved · Aug 28, 2026, 06:57 PM UTC
We've now resolved the incident. Thanks for your patience.
Latest: We've now resolved the incident. Thanks for your patience.
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Timeline · 2 updates
- investigating · Aug 18, 2026, 04:53 PM UTC
ESI is investigating reports of dropped calls and calls not ringing phones and going to voicemail. If you are seeing this behavior please reach out to ESI support to provide examples so we are able to isolate and resolve the symptoms.
- resolved · Aug 21, 2026, 11:28 AM UTC
We've now resolved the incident. Thanks for your patience.
Latest: We've now resolved the incident. Thanks for your patience.
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Timeline · 2 updates
- investigating · Aug 14, 2026, 01:11 PM UTC
We are receiving a large number of reports of calls being delivered with dead air. ESI is investigating the root cause of these issues.
- resolved · Aug 14, 2026, 02:15 PM UTC
We've now resolved the incident. Thanks for your patience.
Latest: We've now resolved the incident. Thanks for your patience.
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Timeline · 2 updates
- investigating · Aug 04, 2026, 02:22 PM UTC
ESI is currently investigating login errors when accessing eGo2. This is preventing use of the app. We are also working to have eGo2 available in the Google Play store. It is currently unavailable for download. Apple's appstore is unaffected.
- resolved · Aug 04, 2026, 04:32 PM UTC
We've now resolved the incident. Thanks for your patience.
Latest: We've now resolved the incident. Thanks for your patience.
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Timeline · 2 updates
- investigating · Jul 21, 2026, 04:18 PM UTC
ESI is investigating a platform issue that is causing registration errors for SIP trunk customers. Our platform operations team is working to identify the root cause.
- resolved · Jul 21, 2026, 05:16 PM UTC
We've now resolved the incident. Thanks for your patience. If your trunk is still failing to register please contact ESI support for a password update to the trunk config.
Latest: We've now resolved the incident. Thanks for your patience. If your trunk is still failing to register please contact ESI support for a password update to the trunk config.
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See the full ESI outage history
1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse ESI outage history →Or sign up free to get alerts when ESI breaks · 10 free monitors · No credit card
- Started Aug 27, 2026, 04:12 PM UTC · Resolved Aug 28, 2026, 06:57 PM UTC · 1d 2h
- Reports of dropped calls ResolvedStarted Aug 18, 2026, 04:53 PM UTC · Resolved Aug 21, 2026, 11:28 AM UTC · 2d 18h
- Dead air on calls ResolvedStarted Aug 14, 2026, 01:11 PM UTC · Resolved Aug 14, 2026, 02:15 PM UTC · 1h 4m
- ePhoneGo2 login issues ResolvedStarted Aug 04, 2026, 02:22 PM UTC · Resolved Aug 04, 2026, 04:32 PM UTC · 2h 9m
- SIP trunk passwords ResolvedStarted Jul 21, 2026, 04:18 PM UTC · Resolved Jul 21, 2026, 05:16 PM UTC · 57m
- Inbound and Outbound Call Failures ResolvedStarted Jun 23, 2026, 01:30 PM UTC · Resolved Jun 23, 2026, 06:24 PM UTC · 4h 54m