Is ESI down?

Last checked 6m ago
Current status
ESI is up

No incidents right now.

Official status page: https://status.esi-estech.com · Polled every 5 minutes · 21 components tracked

ESI is operational right now. Last checked 6m ago; the most recent incident resolved 4d ago.

Real-time ESI status, recent outages, and incident history — pulled directly from ESI's official status page at https://status.esi-estech.com every 5 minutes. Pingoru tracks 21 ESI services and has captured 14 incidents in the last 90 days (99.29% uptime). Get email, Slack, Discord, or webhook alerts the moment ESI reports a new incident — free for 5 monitors, no credit card.

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ESI uptime 99.29% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 1d 2h
    Started Aug 27, 2026, 04:12 PM UTC · Resolved Aug 28, 2026, 06:57 PM UTC
    Timeline · 2 updates
    • investigating · Aug 27, 2026, 04:12 PM UTC

      ESI is investigating platform issues that are impacting the ability to retire calls from park. Please have call examples to provide to support of the failures Call queues are routing calls, incorrectly to VM, our temp solution is to deliver the call to another destination as we work to identify the root cause of the trouble with call queues. Please have a secondary destination ready so we can change the call routing.

    • resolved · Aug 28, 2026, 06:57 PM UTC

      We've now resolved the incident. Thanks for your patience.

    Latest: We've now resolved the incident. Thanks for your patience.

  2. Resolved 2d 18h
    Started Aug 18, 2026, 04:53 PM UTC · Resolved Aug 21, 2026, 11:28 AM UTC
    Timeline · 2 updates
    • investigating · Aug 18, 2026, 04:53 PM UTC

      ESI is investigating reports of dropped calls and calls not ringing phones and going to voicemail. If you are seeing this behavior please reach out to ESI support to provide examples so we are able to isolate and resolve the symptoms.

    • resolved · Aug 21, 2026, 11:28 AM UTC

      We've now resolved the incident. Thanks for your patience.

    Latest: We've now resolved the incident. Thanks for your patience.

  3. Resolved 1h 4m
    Started Aug 14, 2026, 01:11 PM UTC · Resolved Aug 14, 2026, 02:15 PM UTC
    Timeline · 2 updates
    • investigating · Aug 14, 2026, 01:11 PM UTC

      We are receiving a large number of reports of calls being delivered with dead air. ESI is investigating the root cause of these issues.

    • resolved · Aug 14, 2026, 02:15 PM UTC

      We've now resolved the incident. Thanks for your patience.

    Latest: We've now resolved the incident. Thanks for your patience.

  4. Resolved 2h 9m
    Started Aug 04, 2026, 02:22 PM UTC · Resolved Aug 04, 2026, 04:32 PM UTC
    Timeline · 2 updates
    • investigating · Aug 04, 2026, 02:22 PM UTC

      ESI is currently investigating login errors when accessing eGo2. This is preventing use of the app. We are also working to have eGo2 available in the Google Play store. It is currently unavailable for download. Apple's appstore is unaffected.

    • resolved · Aug 04, 2026, 04:32 PM UTC

      We've now resolved the incident. Thanks for your patience.

    Latest: We've now resolved the incident. Thanks for your patience.

  5. Resolved 57m
    Started Jul 21, 2026, 04:18 PM UTC · Resolved Jul 21, 2026, 05:16 PM UTC
    Timeline · 2 updates
    • investigating · Jul 21, 2026, 04:18 PM UTC

      ESI is investigating a platform issue that is causing registration errors for SIP trunk customers. Our platform operations team is working to identify the root cause.

    • resolved · Jul 21, 2026, 05:16 PM UTC

      We've now resolved the incident. Thanks for your patience. If your trunk is still failing to register please contact ESI support for a password update to the trunk config.

    Latest: We've now resolved the incident. Thanks for your patience. If your trunk is still failing to register please contact ESI support for a password update to the trunk config.

See the full ESI outage history

1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse ESI outage history →

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Outage history

Past 90 days · 6 incidents View full outage history →