Envoy incident
[10/14/2025] - Rooms tablets offline and showing blank screen
Resolved after 12 minutes, affecting Rooms, on October 15, 2025.
We identified an issue that caused some room tablets to go offline and display a blank screen for a brief period. The tablets should now be fully operational. If a tablet screen remains blank, please power cycle the device to restore functionality. We apologize for the inconvenience and appreciate your patience while we resolved this issue.
Affected components
Update timeline
- monitoring Oct 15, 2025, 02:51 AM UTC
We identified an issue that caused some room tablets to go offline and display a blank screen for a brief period. The tablets should now be fully operational. If a tablet screen remains blank, please power cycle the device to restore functionality. We apologize for the inconvenience and appreciate your patience while we resolved this issue.
- resolved Oct 15, 2025, 03:03 AM UTC
This incident has been resolved.
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