Envoy incident

[10/23/2026] Employee CSV Upload issue

Resolved after 14 hours 3 minutes, affecting Envoy Dashboard, on October 23, 2026.

monitoring Oct 23, 2026, 11:52 PM UTC

We are continuing to monitor for any further issues.

Started
Oct 23, 2026, 10:40 AM UTC
Resolved
Oct 24, 2026, 12:44 AM UTC
Duration
14h 3m
Detected by Pingoru
Oct 23, 2026, 10:40 AM UTC

Affected components

Envoy Dashboard

Update timeline

  1. investigating Oct 23, 2026, 10:40 AM UTC

    We are currently investigating this issue.

  2. identified Oct 23, 2026, 10:40 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 23, 2026, 11:14 AM UTC

    We have rolled back to a previous known working version

  4. monitoring Oct 23, 2026, 11:16 PM UTC

    We have released a full fix to the issue and are monitoring its impact

  5. monitoring Oct 23, 2026, 11:52 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Oct 24, 2026, 12:44 AM UTC

    Everything working as expected

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