Envoy incident
App Store not loading on the Envoy Dashboard for Customers storing Visitor data in the EU database
Major Vendor's status page →
Resolved after 32 minutes, affecting Envoy Dashboard, on May 19, 2025.
The cause has been identified, a fix released and the incident has now been resolved.
Affected components
Envoy Dashboard
Update timeline
- investigating May 19, 2025, 03:36 PM UTC
We are currently investigating an issue for users with data stored in our EU data centre where the App store page is not loading on the Envoy Dashboard.
- resolved May 19, 2025, 04:09 PM UTC
The cause has been identified, a fix released and the incident has now been resolved.
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