Envoy incident
Emergency Notifications - Notifications not arriving through SMS or Push
Major Vendor's status page →
Resolved after 23 hours 28 minutes, affecting SMS notifications and Push notifications, on July 31, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
SMS notificationsPush notifications
Update timeline
- investigating Jul 31, 2025, 11:25 AM UTC
Some customers might experience an issue where Emergency Notifications are not arriving in SMS or Push. They are arriving via Email and are shown on the App Home tab. We are investigating the issue at the moment.
- monitoring Jul 31, 2025, 12:44 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 01, 2025, 10:54 AM UTC
This incident has been resolved.
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