EMnify incident

Events display issues in the emnify Portal and Data Streamer

Resolved after 1 hour 25 minutes, affecting User Interface and API, on September 11, 2026.

resolved Sep 11, 2026, 05:55 AM UTC

Event processing has fully recovered, and events are now being displayed as expected in the emnify Portal and via Data Streamer. The incident has been resolved

Started
Sep 11, 2026, 04:30 AM UTC
Resolved
Sep 11, 2026, 05:55 AM UTC
Duration
1h 25m
Detected by Pingoru
Sep 11, 2026, 04:30 AM UTC

Affected components

User InterfaceAPI

Update timeline

  1. investigating Sep 11, 2026, 04:30 AM UTC

    We are currently investigating a degradation affecting event processing. As a result, events may be delayed or not displayed as expected in the emnify Portal and via Data Streamer. We will provide further updates as more information becomes available

  2. identified Sep 11, 2026, 04:33 AM UTC

    We have identified the cause of the degradation affecting event processing. Our team is currently working on remediation. We will provide another update as soon as event processing starts recovering.

  3. monitoring Sep 11, 2026, 04:40 AM UTC

    Remediation measures have been applied, and events are now being processed normally. Due to the number of events pending processing, it may take some time for all events to be fully processed and displayed in the emnify Portal and via Data Streamer. We are monitoring the recovery until processing has fully caught up.

  4. resolved Sep 11, 2026, 05:55 AM UTC

    Event processing has fully recovered, and events are now being displayed as expected in the emnify Portal and via Data Streamer. The incident has been resolved

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