Elastic Cloud incident

Intermittent 404s/500s on elastic.co

Resolved after 4 hours 48 minutes, affecting Elastic website - elastic.co, on November 18, 2025.

monitoring Nov 18, 2025, 03:28 PM UTC

The underlying outage with our provider is reported as resolved. We will continue monitoring to ensure our service is fully operational.

Started
Nov 18, 2025, 01:46 PM UTC
Resolved
Nov 18, 2025, 06:35 PM UTC
Duration
4h 48m
Detected by Pingoru
Nov 18, 2025, 01:46 PM UTC

Affected components

Elastic website - elastic.co

Update timeline

  1. monitoring Nov 18, 2025, 01:46 PM UTC

    We are seeing intermittent 404s/500s on elastic.co. This is due to an outage with one of our providers. Our team is monitoring and will update as we know more.

  2. monitoring Nov 18, 2025, 03:28 PM UTC

    The underlying outage with our provider is reported as resolved. We will continue monitoring to ensure our service is fully operational.

  3. resolved Nov 18, 2025, 06:35 PM UTC

    The situation has been resolved.

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