Is Elastic Cloud down?

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Elastic Cloud is down

3 active incidents: Elastic Agent enrollment/check-in failures on 9.5.3 (and 9.…, Replication bug causing slow recoveries · +1 more

Official status page: https://status.elastic.co · Polled every 5 minutes · 542 components tracked

Elastic Cloud is reporting a major outage right now (last checked 4m ago). 3 active incidents on the official status page.

Real-time Elastic Cloud status, recent outages, and incident history — pulled directly from Elastic Cloud's official status page at https://status.elastic.co every 5 minutes. Pingoru tracks 542 Elastic Cloud services and has captured 28 incidents in the last 90 days (99.86% uptime). Get email, Slack, Discord, or webhook alerts the moment Elastic Cloud reports a new incident — free for 5 monitors, no credit card.

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Active incidents 3

  1. Ongoing ● 5d 3h
    Started Sep 09, 2026, 08:44 PM UTC
    Timeline · 3 updates
    • identified · Sep 09, 2026, 08:44 PM UTC

      We've identified a bug in Fleet Server 9.5.3 (also present in 9.4.6) that can cause Elastic Agents to crash-loop and go offline when Fleet pushes a configuration update, including enrollment, a policy change, or a routine revision bump. This only affects policies that use Fleet's remote Elasticsearch output feature. Recommendation: If you use Fleet's remote Elasticsearch output, do not upgrade to 9.5.3 or 9.4.6 until a fixed version is available. If you're already on an affected version and experiencing agent check-in failures, contact Support for remediation steps. A fix has been merged and will ship in the next 9.5.x and 9.4.x releases. Known Issue documentation: fleet-server#7791, elastic-agent#16542.

    • identified · Sep 11, 2026, 02:25 PM UTC

      We have patched Fleet Server versions 9.5.3 and 9.4.6 with corrected releases deployed as of September 10, 2026 at 21:20 UTC. - Upgrading to the current 9.4.6 or 9.5.3 releases will not be affected by this bug as the updated release contains the fix. - If you upgraded to 9.4.6 or 9.5.3 before 21:20 UTC on 10 September 2026, perform the following mitigation: 1. Force restart the Integration Server component of you affected deployment 2. Run cleanup procedures on affected Elastic Agents (see https://support.elastic.co/knowledge/bee1c75c) — required if agents failed to check in or remained offline after the Integration Server restart

    • identified · Sep 11, 2026, 04:00 PM UTC

      We have patched Fleet Server versions 9.5.3 and 9.4.6 with corrected releases deployed as of September 10, 2026 at 21:20 UTC. - Upgrading to the current 9.4.6 or 9.5.3 releases will not be affected by this bug as the updated release contains the fix. - If you upgraded to 9.4.6 or 9.5.3 before 21:20 UTC on 10 September 2026, perform the following mitigation: 1. Force restart the Integration Server component of you affected deployment 2. Run cleanup procedures on affected Elastic Agents (see https://support.elastic.co/knowledge/bee1c75c) — required if agents failed to check in or remained offline after the Integration Server restart IMPORTANT: The patched Fleet Server is not available outside Elastic Cloud Enterprise (ECE) Stack Packs and Elastic Cloud Hosted (ECH).

    Latest: We have patched Fleet Server versions 9.5.3 and 9.4.6 with corrected releases deployed as of September 10, 2026 at 21:20 UTC. - Upgrading to the current 9.4.6 or 9.5.3 releases wil…

  2. Ongoing ● 13d 16h
    Started Sep 01, 2026, 08:16 AM UTC
    Elastic Cloud Hosted
    Timeline · 5 updates
    • investigating · Sep 01, 2026, 08:16 AM UTC

      We are aware of a bug affecting customers on Elasticsearch versions 9.5.0, 9.5.1 and 9.5.2 where bulk index operations processed on the primary shard can result in divergence on the replicas resulting in high disk usage and long-running recoveries. The team is working on a fix. More information can be found on https://www.elastic.co/docs/release-notes/elasticsearch/known-issues#elasticsearch-9.5.2-known-issues The next update will be in the next 2 hours or sooner if needed.

    • identified · Sep 01, 2026, 11:07 AM UTC

      We have identified the root cause and the team is working on a fix scheduled to be released in Elasticsearch version 9.5.3 What you can do: - If you have not yet upgraded to 9.5.*, you are not affected as upgrades to 9.5 have been disabled until 9.5.3 is released - If you are already running 9.5 and experience the symptoms of this issue, please contact Elastic Support. More information can be found on https://www.elastic.co/docs/release-notes/elasticsearch/known-issues#elasticsearch-9.5.2-known-issues

    • identified · Sep 01, 2026, 03:46 PM UTC

      The fix has been identified and backported to the Elasticsearch 9.5 patch branch. The teams are performing the needed validations before scheduling and rolling out the 9.5.3 release.

    • monitoring · Sep 03, 2026, 12:13 PM UTC

      Elasticsearch 9.5.3 has been released and all Elastic Cloud and On-Premises customers currently running 9.5.0, 9.5.1 or 9.5.2 are advised to update to this new version as soon as possible.

    • monitoring · Sep 03, 2026, 03:47 PM UTC

      Elasticsearch 9.5.3 has been released and all customers currently running 9.5.0, 9.5.1 or 9.5.2 are advised to update to this new version as soon as possible. Impacted customers are advised to follow the workaround steps from https://github.com/elastic/elasticsearch/issues/158212 after the upgrade.

    Latest: Elasticsearch 9.5.3 has been released and all customers currently running 9.5.0, 9.5.1 or 9.5.2 are advised to update to this new version as soon as possible. Impacted customers ar…

  3. Ongoing ● 196d 17h
    Started Mar 02, 2026, 06:23 AM UTC
    AWS EC2 Health: me-south-1Snapshot Storage Infrastructure (S3): me-south-1Deployment orchestration (Create/Edit/Restart/Delete): AWS me-south-1APM connectivity: AWS me-south-1AWS Infrastructure health: me-south-1Elasticsearch connectivity: AWS me-south-1Kibana connectivity: AWS me-south-1
    Timeline · 14 updates
    • identified · Mar 02, 2026, 06:23 AM UTC

      We are aware of connectivity and power issues affecting AWS Bahrain (me-south-1) due to localized power issues. We are awaiting further updates from AWS and will update here once we have more information.

    • identified · Mar 09, 2026, 03:01 PM UTC

      This incident remains ongoing. We continue to monitor the situation in AWS Bahrain (me-south-1) and are actively supporting all impacted customers through our support channels. As this incident has no ETA for mitigation, our status updates for this incident will be on a weekly basis, or sooner if there is a significant change in status. For any further assistance, please feel free to reach out to Elastic support by either opening a case in our Support portal (https://support.elastic.co) or by emailing [email protected].

    • identified · Mar 16, 2026, 07:46 PM UTC

      This incident remains ongoing. We continue to monitor the situation in AWS Bahrain (me-south-1) and are actively supporting all impacted customers through our support channels. As this incident has no ETA for mitigation, our status updates for this incident will be on a weekly basis, or sooner if there is a significant change in status. For any further assistance, please feel free to reach out to Elastic support by either opening a case in our Support portal (https://support.elastic.co) or by emailing [email protected].

    • identified · Mar 23, 2026, 04:20 PM UTC

      There are no new updates. This incident remains ongoing. We continue to monitor the situation in AWS Bahrain (me-south-1) and are actively supporting all impacted customers through our support channels. As this incident has no ETA for mitigation, our status updates for this incident will be on a weekly basis, or sooner if there is a significant change in status. For any further assistance, please feel free to reach out to Elastic support by either opening a case in our Support portal (https://support.elastic.co) or by emailing [email protected].

    • identified · Mar 24, 2026, 09:29 AM UTC

      We have identified a further potential disruption to our services hosted in the AWS Bahrain (me-south-1) region. We are working to determine the scope of this impact, and have engaged with AWS as the providers in this investigation. Further updates will be posted within the hour, or when we have further information.

    • identified · Mar 24, 2026, 11:09 AM UTC

      This incident remains ongoing. We continue to monitor the situation in AWS Bahrain (me-south-1) and are actively supporting all impacted customers through our support channels. As this incident has no ETA for mitigation, our status updates for this incident will be on a weekly basis, or sooner if there is a significant change in status. For any further assistance, please feel free to reach out to Elastic support by either opening a case in our Support portal (https://support.elastic.co) or by emailing [email protected].

    • identified · Apr 02, 2026, 12:00 AM UTC

      As this incident remains ongoing with no recovery timeline provided by AWS, we have removed AWS Bahrain (me-south-1) from the available region selection on cloud.elastic.co. The region is currently unavailable for the creation of new deployments. Existing deployments in me-south-1 remain inaccessible due to the ongoing AWS connectivity disruption. Customers in this region should continue to work through Elastic support channels. For assistance, please open a case in our Support portal (https://support.elastic.co) or email [email protected].

    • identified · Apr 20, 2026, 05:46 PM UTC

      Update — This incident remains ongoing. AWS Bahrain (me-south-1) has been removed from the available region selection on cloud.elastic.co and is unavailable for new deployments. Existing deployments in me-south-1 remain inaccessible due to the ongoing AWS infrastructure disruption. AWS has not provided a recovery timeline for the region. Customers should continue to assume the region is unavailable for the foreseeable future. We continue to support impacted customers individually through our support channels. If you have not yet done so, please open a case so we can assist with your recovery options. For assistance, please open a case in our Support portal (https://support.elastic.co) or email mailto:[email protected]. Apr 20, 2026 — 00:00 UTC

    • identified · May 18, 2026, 04:33 PM UTC

      Update — Incident ongoing. AWS Bahrain (me-south-1) has been removed from new deployment selection on cloud.elastic.co. Existing deployments remain inaccessible due to the AWS infrastructure disruption, with no recovery timeline provided by AWS. Assume the region is unavailable for the foreseeable future. For assistance, please open a case in our Support portal (https://support.elastic.co) or email [email protected].

    • identified · Jun 01, 2026, 05:13 PM UTC

      Update — Incident ongoing. AWS Bahrain (me-south-1) has been removed from new deployment selection on cloud.elastic.co. Existing deployments remain inaccessible due to the AWS infrastructure disruption, with no recovery timeline provided by AWS. Assume the region is unavailable for the foreseeable future. For assistance, please open a case in our Support portal (https://support.elastic.co) or email [email protected].

    • identified · Jun 15, 2026, 07:27 PM UTC

      Update — This incident is still ongoing. AWS Bahrain (me-south-1) has been removed from new deployment selection on cloud.elastic.co. Existing deployments remain inaccessible due to the AWS infrastructure disruption, with no recovery timeline provided by AWS. Assume the region is unavailable for the foreseeable future. For assistance, please open a case in our Support portal (https://support.elastic.co) or email mailto:[email protected].

    • identified · Jun 29, 2026, 05:14 PM UTC

      Update — This incident is still ongoing. AWS Bahrain (me-south-1) has been removed from new deployment selection on cloud.elastic.co. Existing deployments remain inaccessible due to the AWS infrastructure disruption, with no recovery timeline provided by AWS. Assume the region is unavailable for the foreseeable future. For assistance, please open a case in our Support portal (https://support.elastic.co) or email mailto:mailto:[email protected].

    • identified · Jul 13, 2026, 04:42 PM UTC

      Update — Incident ongoing. AWS Bahrain (me-south-1) has been removed from new deployment selection on cloud.elastic.co. Existing deployments remain inaccessible due to the AWS infrastructure disruption, with no recovery timeline provided by AWS. Assume the region is unavailable for the foreseeable future. For assistance, please open a case in our Support portal (https://support.elastic.co) or email [email protected].

    • identified · Aug 10, 2026, 04:46 PM UTC

      Update — Incident ongoing. AWS Bahrain (me-south-1) has been removed from new deployment selection on cloud.elastic.co. Existing deployments remain inaccessible due to the AWS infrastructure disruption, with no recovery timeline provided by AWS. Assume the region is unavailable for the foreseeable future. For assistance, please open a case in our Support portal (https://support.elastic.co) or email [email protected].

    Latest: Update — Incident ongoing. AWS Bahrain (me-south-1) has been removed from new deployment selection on cloud.elastic.co. Existing deployments remain inaccessible due to the AWS infr…

Recent outages & incidents

Past 90 days
  1. Resolved 8h 24m
    Started Sep 12, 2026, 11:21 PM UTC · Resolved Sep 13, 2026, 07:45 AM UTC
    Timeline · 4 updates
    • investigating · Sep 12, 2026, 11:21 PM UTC

      We are investigating metrics delays in the console.

    • identified · Sep 13, 2026, 12:18 AM UTC

      We've identified and fixed the cause of the metrics delay. The queue is being processed and delayed metrics will be viewable when complete.

    • monitoring · Sep 13, 2026, 02:55 AM UTC

      Metrics queues are being processed and delayed data is starting to show again. We'll monitor to be sure everything catches up as expected.

    • resolved · Sep 13, 2026, 07:45 AM UTC

      The metrics ingestion delay in GCP us-east4 has been fully resolved. All queued data has been processed and metrics are now showing in the console in real time.

    Latest: The metrics ingestion delay in GCP us-east4 has been fully resolved. All queued data has been processed and metrics are now showing in the console in real time.

  2. Resolved 21h
    Started Sep 10, 2026, 01:30 AM UTC · Resolved Sep 10, 2026, 10:31 PM UTC
    Timeline · 4 updates
    • identified · Sep 10, 2026, 01:30 AM UTC

      We have identified and are in the process of fixing+mitigating a bug in our permissions management UI that is prevents users with the Organisation Owner role and Cloud Console, Elasticsearch, and Kibana access from accessing Kibana in Hosted Deployments.

    • identified · Sep 10, 2026, 06:03 AM UTC

      Update: This incident is still ongoing and we are continuing to investigate.

    • monitoring · Sep 10, 2026, 09:51 AM UTC

      Update: The fix has been deployed to production and we have applied a data correction to affected accounts, restoring Kibana access for impacted users. We are monitoring to confirm full resolution.

    • resolved · Sep 10, 2026, 10:31 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved
    Started Sep 02, 2026, 12:04 AM UTC · Resolved Sep 02, 2026, 12:04 AM UTC
    Timeline · 1 update
    • resolved · Sep 02, 2026, 12:04 AM UTC

      From 21:50 to 23:42 UTC, we encountered elevated error rates for Anthropic Claude Haiku 4.5, OpenAI GPT-5.6, and Google Gemini 2.5 Flash with the Elastic Inference Service in EU regions. This issue has now been resolved.

    Latest: From 21:50 to 23:42 UTC, we encountered elevated error rates for Anthropic Claude Haiku 4.5, OpenAI GPT-5.6, and Google Gemini 2.5 Flash with the Elastic Inference Service in EU re…

  4. Resolved 4h 47m
    Started Sep 01, 2026, 03:18 PM UTC · Resolved Sep 01, 2026, 08:05 PM UTC
    GCP Infrastructure HealthGCP Infrastructure health: us-central1Elastic Docker Registry
    Timeline · 5 updates
    • investigating · Sep 01, 2026, 03:18 PM UTC

      We are currently investigating an issue impacting services running in GCP us-central1.  We will provide additional updates as we learn more about the scope of impact.

    • identified · Sep 01, 2026, 03:51 PM UTC

      An ongoing issue is impacting services running in GCP us-central1.  This includes, but is not limited to Elastic Cloud Hosted and Serverless projects in the region and our Docker Registry service.  We are continuing to monitor the situation and will provide updates when they are available.

    • identified · Sep 01, 2026, 04:15 PM UTC

      An ongoing upstream CSP issue is impacting services running in GCP us-central1. This includes, but is not limited to Elastic Cloud Hosted and Serverless projects in the region and our Docker Registry service. We are continuing to monitor the situation and will provide updates when they are available.

    • monitoring · Sep 01, 2026, 04:22 PM UTC

      We are seeing signs of recovery for services in GCP us-central1 impacted by an upstream CSP issue.  We are continuing to monitor the situation and will provide updates as they become available.

    • resolved · Sep 01, 2026, 08:05 PM UTC

      This issue has been resolved.

    Latest: This issue has been resolved.

  5. Resolved 1h 22m
    Started Aug 27, 2026, 05:11 PM UTC · Resolved Aug 27, 2026, 06:33 PM UTC
    Timeline · 2 updates
    • monitoring · Aug 27, 2026, 05:11 PM UTC

      On August 26, at around 00:00 UTC we deployed a change in Managed Inputs that affected some rules in our internal DNS provider, removing the .apm endpoints some of our Serverless customers. The service was restored around 9AM UTC on the same day. During this time, some customers would have experienced unavailability of the .apm endpoint, for a period in the 9 hour window. We are putting some checks and alerts in place to ensure this does not happen again.

    • resolved · Aug 27, 2026, 06:33 PM UTC

      This is now resolved

    Latest: This is now resolved

See the full Elastic Cloud outage history

21 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 25 incidents View full outage history →