Elastic Cloud incident
EIS elevated 5xx error rates for model google-gemini-embedding-001
Resolved after 4 hours 4 minutes, affecting Elastic Inference Service, on April 20, 2026.
An incident with an upstream service provider has been resolved, and access to the model is now restored.
Affected components
Update timeline
- investigating Apr 20, 2026, 06:37 AM UTC
We're seeing elevated 5xx error rates for the Gemini Embedding v1 model in EIS. The following default inference endpoint is affected: - .google-gemini-embedding-001 We're investigating and will update again in 2 hours or if there's a change in status.
- investigating Apr 20, 2026, 09:50 AM UTC
Errors are coming from the provider API (Google). The incident has been escalated to them, and we are still waiting for a response.
- resolved Apr 20, 2026, 10:41 AM UTC
An incident with an upstream service provider has been resolved, and access to the model is now restored.
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