Dynatrace incident
Potential delay in logs and metrics ingestion in AWS US east
Resolved after 2 days 14 hours, affecting Dynatrace Product and Dynatrace Product (Dynatrace Product — Process-AWS-americas), on August 7, 2026.
We have mitigated an issue affecting the Dynatrace Platform production environment (AWS-US East). During this time, customers may have experienced processing delays mainly with logs. Our teams are actively working to stabilize the environment, restore normal processing, and validate the scope of customer impact. We are closely monitoring service health and will provide additional updates as meaningful progress is made. If you are experiencing any issue please open a support case.
Affected components
Update timeline
- monitoring Aug 07, 2026, 10:21 PM UTC
We have mitigated an issue affecting the Dynatrace Platform production environment (AWS-US East). During this time, customers may have experienced processing delays mainly with logs. Our teams are actively working to stabilize the environment, restore normal processing, and validate the scope of customer impact. We are closely monitoring service health and will provide additional updates as meaningful progress is made. If you are experiencing any issue please open a support case.
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