Dynatrace incident

Access to Business Event Settings is Impacted

Resolved after 3 hours 1 minute, affecting Dynatrace Product and Dynatrace Product (Dynatrace Product — Analyze-AWS-americas) and 1 more, on July 27, 2026.

investigating Jul 27, 2026, 04:13 PM UTC

We are investigating an issue affecting access to the Platform BizEvents (Business Events) settings page in customer environments. As a result, some customers may be unable to create, modify, or disable BizEvents through the affected settings page: /ui/apps/dynatrace.settings/settings/bizevents. BizEvent processing is uninterrupted at this time. Our teams are actively working to restore access and minimize customer impact. We apologize for the disruption and will provide additional updates as more information becomes available.

Started
Jul 27, 2026, 04:13 PM UTC
Resolved
Jul 27, 2026, 07:15 PM UTC
Duration
3h 1m
Detected by Pingoru
Jul 27, 2026, 04:13 PM UTC

Affected components

Dynatrace ProductDynatrace Product (Dynatrace Product — Analyze-AWS-americas)Dynatrace Product (Dynatrace Product — Analyze-AWS-emea)Dynatrace Product (Dynatrace Product — Analyze-AWS-asia-pacific)Dynatrace Product (Dynatrace Product — Analyze-Azure-americas)Dynatrace Product (Dynatrace Product — Analyze-Azure-asia-pacific)Dynatrace Product (Dynatrace Product — Analyze-Azure-emea)Dynatrace Product (Dynatrace Product — Analyze-GCP-americas)Dynatrace Product (Dynatrace Product — Analyze-GCP-asia-pacific)Dynatrace Product (Dynatrace Product — Analyze-GCP-emea)

Update timeline

  1. investigating Jul 27, 2026, 04:13 PM UTC

    We are investigating an issue affecting access to the Platform BizEvents (Business Events) settings page in customer environments. As a result, some customers may be unable to create, modify, or disable BizEvents through the affected settings page: /ui/apps/dynatrace.settings/settings/bizevents. BizEvent processing is uninterrupted at this time. Our teams are actively working to restore access and minimize customer impact. We apologize for the disruption and will provide additional updates as more information becomes available.

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