Dynatrace incident
IBM MQ message processing issue affecting customer applications
Resolved after 6 hours 42 minutes, affecting Dynatrace Product and Dynatrace Product (Dynatrace Product — Process-AWS-americas) and 1 more, on July 16, 2026.
We have identified an issue in OneAgent .NET version 1.341 affecting IBM MQ tracing. In impacted environments, IBM MQ message processing may be disrupted, which can affect applications consuming IBM MQ messages. Our engineering teams have identified the root cause and are actively working on a fix to resolve this issue. A workaround is available for customers currently experiencing this issue. Customers requiring assistance are encouraged to open a Support case with Dynatrace for guidance. Further updates will be provided as progress is made. We apologize for the inconvenience and appreciate your patience and understanding as we work to resolve this issue
Affected components
Update timeline
- identified Jul 16, 2026, 06:56 AM UTC
We have identified an issue in OneAgent .NET version 1.341 affecting IBM MQ tracing. In impacted environments, IBM MQ message processing may be disrupted, which can affect applications consuming IBM MQ messages. Our engineering teams have identified the root cause and are actively working on a fix to resolve this issue. A workaround is available for customers currently experiencing this issue. Customers requiring assistance are encouraged to open a Support case with Dynatrace for guidance. Further updates will be provided as progress is made. We apologize for the inconvenience and appreciate your patience and understanding as we work to resolve this issue
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