Dynatrace incident

Mission Control connectivity issues for Managed deployments in Europe

Resolved after 3 hours 52 minutes, affecting Dynatrace ecosystem services and Dynatrace ecosystem services (Dynatrace ecosystem services — Dynatrace Managed), on July 15, 2026.

monitoring Jul 15, 2026, 12:09 PM UTC

A fix has been implemented and connectivity between Managed deployments and the Mission Control service has been restored. Product update downloads and change synchronization are operating normally. The affected Managed deployments remained operational throughout, and there was no impact on core observability functionality. We are monitoring the service to confirm continued stability. We apologize for the inconvenience.

Started
Jul 15, 2026, 11:42 AM UTC
Resolved
Jul 15, 2026, 03:34 PM UTC
Duration
3h 52m
Detected by Pingoru
Jul 15, 2026, 11:42 AM UTC

Affected components

Dynatrace ecosystem servicesDynatrace ecosystem services (Dynatrace ecosystem services — Dynatrace Managed)

Update timeline

  1. identified Jul 15, 2026, 11:42 AM UTC

    We have identified an issue affecting connectivity between some Managed deployments in Europe and the Mission Control service. As a result, product update downloads and the synchronization of changes may be delayed or unavailable. Our teams are actively working on mitigation and service restoration. We recommend monitoring the Dynatrace Status page for further updates. We apologize for the inconvenience. The affected managed deployments remain operational, and core observability functionality is not impacted.

  2. monitoring Jul 15, 2026, 12:09 PM UTC

    A fix has been implemented and connectivity between Managed deployments and the Mission Control service has been restored. Product update downloads and change synchronization are operating normally. The affected Managed deployments remained operational throughout, and there was no impact on core observability functionality. We are monitoring the service to confirm continued stability. We apologize for the inconvenience.

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