Dynatrace incident
Anomaly detection executions are degraded due to increased response times
Resolved after 5 hours 15 minutes, affecting Dynatrace Product and Dynatrace Product (Dynatrace Product — Analyze-AWS-americas) and 1 more, on May 13, 2026.
We have deployed a mitigation and are observing improvements across affected environments. Our teams will continue to closely monitor stability over the next several hours. We will provide additional updates if there are any changes. We sincerely apologize for the inconvenience and appreciate your patience.
Affected components
Update timeline
- investigating May 13, 2026, 12:45 PM UTC
We are currently investigating an issue causing a degradation in Anomaly Detection executions. This may result in Anomaly Detectors not running as expected or being temporarily backed off. The behavior is linked to increased response times in a dependent service, and our teams are actively investigating the situation. We apologize for the inconvenience and will provide updates as more information becomes available.
- identified May 13, 2026, 01:41 PM UTC
We have identified the root cause of the Anomaly Detection execution degradation. Mitigation work is currently in progress to restore normal execution behavior. We will continue to provide updates as we progress in remediating this issue.
- monitoring May 13, 2026, 03:26 PM UTC
We have deployed a mitigation and are observing improvements across affected environments. Our teams will continue to closely monitor stability over the next several hours. We will provide additional updates if there are any changes. We sincerely apologize for the inconvenience and appreciate your patience.
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