Dynatrace incident
Multiple Google Synthetic Locations are not executing tests
Resolved after 5 hours 15 minutes, affecting Dynatrace Product and Dynatrace Product (Dynatrace Product — Automate-AWS-americas) and 1 more, on May 7, 2026.
The mitigation has successfully resolved the Synthetic test execution issues, and tests have returned to normal operation. We will continue monitoring closely over the next few hours before formally closing the incident. Thank you for your patience while we worked to resolve this issue.
Affected components
Update timeline
- investigating May 07, 2026, 03:39 PM UTC
We are investigating Synthetic locations running in the Google Cloud locations that are not currently executing tests. We will follow up here with updates as they become available.
- identified May 07, 2026, 04:35 PM UTC
We have identified the root cause of this issue and are working toward mitigation which will allow Synthetic test execution to run as expected. We apologize for the inconvenience this has caused.
- monitoring May 07, 2026, 05:21 PM UTC
The mitigation has successfully resolved the Synthetic test execution issues, and tests have returned to normal operation. We will continue monitoring closely over the next few hours before formally closing the incident. Thank you for your patience while we worked to resolve this issue.
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