Resolved after 12 hours 3 minutes, on May 8, 2026.
We are currently investigating an issue affecting dispensary operations in Florida. This is the result of an active AWS outage impacting BioTrack, which is affecting the ability to complete transactions. Our engineering team is actively monitoring the situation. You can track the AWS status directly here: https://health.aws.amazon.com/health/status — we will continue to provide updates as more information becomes available.
Other major vendors with incidents that started within 30 minutes of this one
Update timeline
- investigating May 08, 2026, 12:46 AM UTC
We are currently investigating an issue affecting dispensary operations in Florida. Customers may be experiencing errors or inability to complete transactions. Our engineering team is actively engaged and working toward resolution. We will provide updates as more information becomes available.
- investigating May 08, 2026, 01:07 AM UTC
We are currently investigating an issue affecting dispensary operations in Florida. This is the result of an active AWS outage impacting BioTrack, which is affecting the ability to complete transactions. Our engineering team is actively monitoring the situation. You can track the AWS status directly here: https://health.aws.amazon.com/health/status — we will continue to provide updates as more information becomes available.
- resolved May 08, 2026, 12:49 PM UTC
BioTrack in Florida has successfully recovered.
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