Resolved after 21 hours 59 minutes, on May 8, 2026.
We're continuing to monitor for any impact while we wait for AWS to resolve the underlying issue.
Update timeline
- investigating May 08, 2026, 12:43 AM UTC
Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.
- identified May 08, 2026, 12:56 AM UTC
We’re currently experiencing intermittent issues due to an ongoing AWS service disruption. AWS has acknowledged the issue on their status page. We’re monitoring the situation closely and will update as more information becomes available. For vendor updates, see: https://health.aws.amazon.com/health/status
- monitoring May 08, 2026, 02:16 AM UTC
We've seen recovery and are currently monitoring for any further issues.
- monitoring May 08, 2026, 06:01 AM UTC
We're continuing to monitor for any impact while we wait for AWS to resolve the underlying issue.
- resolved May 08, 2026, 10:43 PM UTC
This incident has been resolved.
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