Is Dutchie down?

Last checked 1m ago
Current status
Dutchie is up

No incidents right now.

Official status page: https://status.dutchie.com · Polled every 5 minutes · 22 components tracked

Dutchie is operational right now. Last checked 1m ago; the most recent incident resolved 4d ago.

Real-time Dutchie status, recent outages, and incident history — pulled directly from Dutchie's official status page at https://status.dutchie.com every 5 minutes. Pingoru tracks 22 Dutchie services and has captured 22 incidents in the last 90 days (98.43% uptime). Get email, Slack, Discord, or webhook alerts the moment Dutchie reports a new incident — free for 5 monitors, no credit card.

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Dutchie uptime 98.43% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved
    Started Sep 10, 2026, 08:56 PM UTC · Resolved Sep 10, 2026, 08:56 PM UTC
    Consumer Menus
    Timeline · 4 updates
    • investigating · Sep 10, 2026, 08:28 PM UTC

      Status: Investigating We are investing reports of sporadic latency on Dutchie E-Commerce and Dutchie Plus. Affected components Consumer Menus (Degraded performance)

    • identified · Sep 10, 2026, 08:38 PM UTC

      Status: Identified We have identified the issue and have applied a remediation to restore service. We seeing early indications of service restoration. Affected components Consumer Menus (Degraded performance)

    • monitoring · Sep 10, 2026, 08:39 PM UTC

      Status: Monitoring We have repaired the root cause and are monitoring for nominal performance. Affected components Consumer Menus (Degraded performance)

    • resolved · Sep 10, 2026, 08:56 PM UTC

      Status: Resolved This incident has been resolved. Affected components Consumer Menus (Operational)

    Latest: Status: Resolved This incident has been resolved. Affected components Consumer Menus (Operational)

  2. Resolved
    Started Sep 08, 2026, 03:55 AM UTC · Resolved Sep 08, 2026, 03:55 AM UTC
    Timeline · 2 updates
    • investigating · Sep 08, 2026, 03:36 AM UTC

      Status: Investigating We are currently investigating an issue affecting sales transactions for dispensaries operating under New York's Metrc traceability system. Some customers may be experiencing failed or delayed checkouts. Our team is actively monitoring the situation. We will provide updates as more information becomes available. Case Number: 02445630

    • resolved · Sep 08, 2026, 03:55 AM UTC

      Status: Resolved We are no longer seeing errors on checkout for dispensaries operating under New York's Metrc traceability system. This has been resolved.

    Latest: Status: Resolved We are no longer seeing errors on checkout for dispensaries operating under New York's Metrc traceability system. This has been resolved.

  3. Resolved
    Started Sep 01, 2026, 09:23 PM UTC · Resolved Sep 01, 2026, 09:23 PM UTC
    Dispensary PortalDutchie PlusConsumer MenusOrder TerminalRegisterBackoffice
    Timeline · 2 updates
    • investigating · Sep 01, 2026, 06:29 PM UTC

      Status: Investigating We are currently investigating an issue affecting image and photo loading across the Dutchie platform. Some users may experience missing or slow-loading product images. Our team has identified this as stemming from a disruption with our image delivery provider, and we are actively monitoring their recovery. No data has been lost and core transaction functionality remains unaffected. We will provide updates as the situation develops. Affected components Dispensary Portal (Full outage) Dutchie Plus (Full outage) Consumer Menus (Full outage) Order Terminal (Full outage) Backoffice (Full outage) Register (Full outage)

    • resolved · Sep 01, 2026, 09:23 PM UTC

      Status: Resolved Our image delivery provider has completed restoration of their service following an outage affecting image and photo loading across the Dutchie platform. Service is now fully operational. We appreciate your patience during this disruption and apologize for any inconvenience. Affected components Dutchie Plus (Operational) Consumer Menus (Operational) Order Terminal (Operational) Backoffice (Operational) Register (Operational) Dispensary Portal (Operational)

    Latest: Status: Resolved Our image delivery provider has completed restoration of their service following an outage affecting image and photo loading across the Dutchie platform. Service i…

  4. Resolved
    Started Aug 31, 2026, 07:01 PM UTC · Resolved Aug 31, 2026, 07:01 PM UTC
    Secure Data ShareReporting
    Timeline · 3 updates
    • investigating · Aug 31, 2026, 05:30 PM UTC

      Status: Investigating We are currently investigating a disruption affecting report generation within Back Office and BI Tools. This issue is the result of an active platform incident with our data provider, Snowflake. Customers may experience failures when attempting to run or access reports in both products. This issue is a result of a problem reported by our data partner Snowflake, they have published an official status page available to view here status.snowflake.com: http://status.snowflake.com .  Our engineering team is actively monitoring the situation and will provide updates as more information becomes available. Affected components Reporting (Partial outage) Secure Data Share (Full outage)

    • monitoring · Aug 31, 2026, 06:17 PM UTC

      Status: Monitoring We have moved this incident to monitoring. Snowflake has confirmed that the majority of service impact has been resolved, and we are seeing recovery across our reporting and data services. We will continue to monitor and provide a final update once full resolution is confirmed. Affected components Secure Data Share (Partial outage) Reporting (Partial outage)

    • resolved · Aug 31, 2026, 07:01 PM UTC

      Status: Resolved Snowflake has resolved the platform issue that was affecting data and reporting services for Dutchie customers. All Snowflake services have been restored, and in-app reporting, Looker BI, and Secure Data Share functionality should be fully operational. Affected components Reporting (Operational) Secure Data Share (Operational)

    Latest: Status: Resolved Snowflake has resolved the platform issue that was affecting data and reporting services for Dutchie customers. All Snowflake services have been restored, and in-a…

  5. Resolved
    Started Aug 15, 2026, 01:43 PM UTC · Resolved Aug 15, 2026, 01:43 PM UTC
    Metrc
    Timeline · 2 updates
    • monitoring · Aug 15, 2026, 01:40 PM UTC

      Status: Monitoring Earlier this morning, we identified elevated error rates affecting Metrc API connectivity in the Michigan market. The issue resulted in intermittent failures when communicating with Metrc's Michigan API endpoint between approximately 9:00 AM and 9:06 AM ET. Service has been fully restored. We have opened a support case with Metrc (Case #02438285) to determine the root cause, Affected components Metrc (Degraded performance)

    • resolved · Aug 15, 2026, 01:43 PM UTC

      Status: Resolved This issue has now been resolved. Affected components Metrc (Operational)

    Latest: Status: Resolved This issue has now been resolved. Affected components Metrc (Operational)

See the full Dutchie outage history

17 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 22 incidents View full outage history →