Dropbox incident

Desktop installer failing to download

Resolved after 4 days 23 hours, affecting Desktop Application, on November 7, 2024.

investigating Nov 07, 2024, 11:31 PM UTC

We are aware of reports regarding the desktop application meta-installer failing to download for some Windows users. Our team is currently investigating the issue.

Started
Nov 07, 2024, 11:31 PM UTC
Resolved
Nov 12, 2024, 11:08 PM UTC
Duration
4d 23h
Detected by Pingoru
Nov 07, 2024, 11:31 PM UTC

Affected components

Desktop Application

Update timeline

  1. investigating Nov 07, 2024, 11:31 PM UTC

    We are aware of reports regarding the desktop application meta-installer failing to download for some Windows users. Our team is currently investigating the issue.

  2. resolved Nov 12, 2024, 11:08 PM UTC

    This incident has been resolved.

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