Dropbox incident

Some Dropbox Protect features are not working correctly

Resolved after 11 hours 46 minutes, affecting Protect, on August 25, 2026.

investigating Aug 25, 2026, 11:14 PM UTC

We are currently experiencing issues with the Items and Reports areas in Dropbox Protect, resulting in intermittent failures for some users. We are working to resolve the issue as quickly as possible. Thank you for your patience.

Started
Aug 25, 2026, 11:14 PM UTC
Resolved
Aug 26, 2026, 11:01 AM UTC
Duration
11h 46m
Detected by Pingoru
Aug 25, 2026, 11:14 PM UTC

Affected components

Protect

Update timeline

  1. investigating Aug 25, 2026, 11:14 PM UTC

    We are currently experiencing issues with the Items and Reports areas in Dropbox Protect, resulting in intermittent failures for some users. We are working to resolve the issue as quickly as possible. Thank you for your patience.

  2. resolved Aug 26, 2026, 11:01 AM UTC

    This incident has been resolved.

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