Resolved after 1 hour 54 minutes, affecting Website and Desktop Application and 1 more, on August 21, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
WebsiteDesktop ApplicationMobile ApplicationAPI
Update timeline
- investigating Aug 21, 2026, 01:18 PM UTC
Dropbox is not working as expected for some users. We’re working to fix the problem as quickly as we can.
- identified Aug 21, 2026, 02:15 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 21, 2026, 02:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 21, 2026, 03:12 PM UTC
This incident has been resolved.
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