Dropbox incident

Issue downloading single files on safari 18.4

Resolved after 11 hours 54 minutes, affecting Website, on April 9, 2025.

identified Apr 09, 2025, 07:58 PM UTC

We are aware some people are experiencing an issue downloading single files on safari 18.4. We are working to resolve this.

Started
Apr 09, 2025, 07:58 PM UTC
Resolved
Apr 10, 2025, 07:53 AM UTC
Duration
11h 54m
Detected by Pingoru
Apr 09, 2025, 07:58 PM UTC

Affected components

Website

Update timeline

  1. identified Apr 09, 2025, 07:58 PM UTC

    We are aware some people are experiencing an issue downloading single files on safari 18.4. We are working to resolve this.

  2. resolved Apr 10, 2025, 07:53 AM UTC

    This incident has been resolved.

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