DrFirst incident
Intermittent Performance Issues with Prescription Routing (Gadget)
Minor Vendor's status page →
Resolved after 2 hours 39 minutes, affecting Prescription Routing (Gadget), on April 27, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Prescription Routing (Gadget)
Update timeline
- investigating Apr 27, 2026, 06:48 PM UTC
Some customers may experience intermittent performance issues with Prescription Routing (Gadget) at this time. Our engineers are aware and working to resolve this as soon as possible.
- investigating Apr 27, 2026, 07:13 PM UTC
We are continuing to investigate this issue.
- investigating Apr 27, 2026, 07:32 PM UTC
We are continuing to investigate this issue.
- investigating Apr 27, 2026, 08:16 PM UTC
We are continuing to investigate this issue.
- monitoring Apr 27, 2026, 08:44 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 27, 2026, 09:27 PM UTC
This incident has been resolved.
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