DrFirst incident
Third-Party Connectivity Issue – ePrescribing Impacted
Minor Vendor's status page →
Resolved after 18 hours 7 minutes, affecting Pharmacy Network - Prescribing, on May 4, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Pharmacy Network - Prescribing
Update timeline
- investigating May 04, 2026, 08:20 PM UTC
Some customers may be experiencing intermittent issues with Pharmacy Network - Prescribing. This is related to a third-party connectivity issue currently under investigation. We will provide updates as more information becomes available.
- investigating May 04, 2026, 09:17 PM UTC
We are continuing to investigate this issue.
- investigating May 04, 2026, 09:55 PM UTC
We are continuing to investigate this issue.
- investigating May 04, 2026, 10:36 PM UTC
We are continuing to investigate this issue.
- monitoring May 04, 2026, 11:17 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 05, 2026, 02:28 PM UTC
This incident has been resolved.
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