DrFirst incident

Intermittent Performance Issues with E-Prescribing Desktop (Rcopia Region 3)

Minor Vendor's status page →

Resolved after 2 hours 3 minutes, affecting E-Prescribing Desktop Region 3 (Rcopia), on September 11, 2026.

investigating Sep 11, 2026, 02:08 PM UTC

We are continuing to investigate this issue.

Started
Sep 11, 2026, 01:16 PM UTC
Resolved
Sep 11, 2026, 03:19 PM UTC
Duration
2h 3m
Detected by Pingoru
Sep 11, 2026, 01:16 PM UTC

Affected components

E-Prescribing Desktop Region 3 (Rcopia)

Update timeline

  1. investigating Sep 11, 2026, 01:16 PM UTC

    Some customers may experience intermittent performance issues with E-Prescribing Desktop (Rcopia Region 3) at this time. Our engineers are aware and working to resolve this as soon as possible.

  2. investigating Sep 11, 2026, 02:08 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 11, 2026, 03:19 PM UTC

    This incident has been resolved.

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