Resolved after 5 hours 32 minutes, affecting Backline and EPCS IDP (Experian/ID.me) and 1 more, on November 18, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Nov 18, 2025, 02:04 PM UTC
We are currently experiencing intermittent issues with a few third-party services due to an ongoing Cloudflare outage. Our teams are actively monitoring the situation and working with affected vendors to minimize impact.
- identified Nov 18, 2025, 02:16 PM UTC
We are currently experiencing intermittent issues with a few third-party services due to an ongoing Cloudflare outage. Our teams are actively monitoring the situation and working with affected vendors to minimize impact. We are continuing to work on a fix for this issue.
- identified Nov 18, 2025, 02:21 PM UTC
We are currently experiencing intermittent issues with a few third-party services due to an ongoing Cloudflare outage. Our teams are actively monitoring the situation and working with affected vendors to minimize impact. We are continuing to work on a fix for this issue.
- identified Nov 18, 2025, 02:26 PM UTC
We are currently experiencing intermittent issues with a few third-party services due to an ongoing Cloudflare outage. Our teams are actively monitoring the situation and working with affected vendors to minimize impact. We are continuing to work on a fix for this issue.
- investigating Nov 18, 2025, 02:34 PM UTC
We are currently experiencing intermittent issues with a few third-party services due to an ongoing Cloudflare outage. Our teams are actively monitoring the situation and working with affected vendors to minimize impact.
- monitoring Nov 18, 2025, 03:46 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 18, 2025, 07:37 PM UTC
This incident has been resolved.
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