DrFirst incident
Intermittent Performance Issues with E-Prescribing Desktop Staging Environment (Rcopia Staging Environment) & E-Prescribing Mobile (iPrescribe)
Resolved after 3 minutes, affecting E-Prescribing Mobile (iPrescribe) and E-Prescribing Desktop Staging Environment (Rcopia Staging Environment), on February 9, 2026.
We are currently experiencing an issue with the E-Prescription Desktop Staging Environment (Rcopia Staging Environment). Users are unable to launch the application at this time. Our engineers are aware and working to resolve this as soon as possible.
Affected components
Update timeline
- investigating Feb 09, 2026, 05:38 PM UTC
We are currently experiencing an issue with the E-Prescription Desktop Staging Environment (Rcopia Staging Environment). Users are unable to launch the application at this time. Our engineers are aware and working to resolve this as soon as possible.
- resolved Feb 09, 2026, 05:42 PM UTC
This incident has been resolved.
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