Dragon Systems incident

Possible NMS/NMC Impact

Resolved after 50 minutes, affecting Nuance Management Center (United States), on August 1, 2026.

resolved Aug 01, 2026, 11:50 PM UTC

Upon investigation a regional issue was identified and has been immediately remediated.

Started
Aug 01, 2026, 10:59 PM UTC
Resolved
Aug 01, 2026, 11:50 PM UTC
Duration
50m
Detected by Pingoru
Aug 01, 2026, 10:59 PM UTC

Affected components

Nuance Management Center (United States)

Update timeline

  1. investigating Aug 01, 2026, 10:59 PM UTC

    We are currently investigating an issue where admins may not be able to add new users to NMC. We will provide an update shortly

  2. resolved Aug 01, 2026, 11:50 PM UTC

    Upon investigation a regional issue was identified and has been immediately remediated.

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